Orders placed by 1:00 PM Pacific Time, will be processed that same day. Orders placed on the weekend or on a non-working holiday will be processed the next business day.
All shipments are subject to item availability, credit card verification, and credit card pre-authorization (which includes up to an additional 20% for freight charges).
All orders placed with New Yorker’s Apparel are shipped via UPS (Ground, 3 Day Express, 2nd Day Air, Overnight), unless you specify a different carrier. If you have a freight forwarder or an account with a different carrier, please inform your sales representative and he/she will be more than happy to use your preferred shipping method.
We do not have flat-rate shipping; shipping costs will be based on the size and weight of your final order. The online shopping cart will not provide you with an estimate of your shipping costs. However, if you would like you may request for your sales representative to provide you with your shipping costs prior to the order being finalized. Unfortunately, we do not provide drop shipment services.
Regular (Ground) Shipping
Regular or ground shipping will typically take about 4-5 business days to arrive to addresses within the continental US. Shipments to Alaska and Hawaii may take a day or two longer.
All orders need to be finalized by 2:00 PM Pacific Time on a regular business day to qualify. Please refer to the chart below for arrival dates.
|Order Finalized By
||Shipping Method and Arrival Days
*Saturday delivery available at additional costs
Shipments to Canada are usually shipped via UPS (Standard to Canada, Worldwide Expedited) unless you specify a different prefered carrier. For shipments going to Puerto Rico, the US Virgin Islands, Guam and other US territories we usually ship via United States Postal Service Priority Mail, unless you specify a different prefered carrier. Shipments to other countries are shipped either through FedEx, DHL, or the US Postal Service. Your sales representative will provide you with options and suggest the most efficient shipping service for you. Please note that international shipments might be subject to delays with customs clearance. The customer or the receiving party will be responsible for customs, duties, and other related import fees which may occur. Since these fees vary from country to country, your sales representative cannot provide you with an estimate of said fees.
A company Return Authorization Form is required for all returns. To obtain one, contact your sales representatives or send an email to firstname.lastname@example.org.
All requests for returns must be made within 3 days upon receipt of the goods. Returns are only allowed for unworn merchandise in their original packaging, with hangers, polybags, garment tapes, and hang tags attached.
For all damaged goods or shipment errors, we will take care of the costs for return shipping and for shipping the replacements.
A merchandise exchange, store credit, or refund check will be issued to authorized returns. Please allow 3-5 business days from receipt of the returned merchandise to be inspected and processed. Your sales representative will then inform you of the status of your exchange, store credit, or refund.