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Shipping and Returns
Orders placed by 1:00 PM Pacific Time, will be processed that same day. Orders placed on the weekend or on a non-working holiday will be processed the next business day.

All orders placed with New Yorker’s Apparel are shipped via FedEx (Ground, 3 Day Express, 2nd Day Air, Overnight), unless you specify a different carrier. If you have a freight forwarder or an account with a different carrier, please inform your sales representative and he/she will be more than happy to use your preferred shipping method.

We do not have flat-rate shipping; shipping costs will be based on the size and weight of your final order. The online shopping cart will not provide you with an estimate of your shipping costs. 
 
Regular (Ground) Shipping
Regular or ground shipping will typically take about 4-5 business days to arrive to addresses within the continental US. Shipments to Alaska and Hawaii may take a day or two longer.
 
Expedited Shipping
All orders need to be finalized by 2:00 PM Pacific Time on a regular business day to qualify. Please refer to the chart below for arrival dates.
 
Order Finalized By Shipping Method and Arrival Days
3 Day 2 Day Overnight
  Monday  Thursday  Wednesday   Tuesday
  Tuesday  Friday  Thursday   Wednesday
  Wednesday  Monday*  Friday   Thursday
  Thursday  Tuesday  Monday   Friday
  Friday  Wednesday  Tuesday*   Monday*

 

International Shipping
Shipments to Canada are usually shipped via FedEx (Standard to Canada, Worldwide Expedited) unless you specify a different prefered carrier. For shipments going to Puerto Rico, the US Virgin Islands, Guam and other US territories we usually ship via FedEx, unless you specify a different prefered carrier. Shipments to other countries are shipped through FedEx International. Your sales representative will provide you with options and suggest the most efficient shipping service for you. Please note that international shipments might be subject to delays with customs clearance. The customer or the receiving party will be responsible for customs, duties, and other related import fees which may occur. Since these fees vary from country to country, your sales representative cannot provide you with an estimate of said fees.

Return Policy

A company Return Authorization Form is required for all returns. To obtain one, contact your sales representatives or send an email to sales@newyorkersapparel.com.


All requests for returns must be made within 3 days upon receipt of the goods. Returns are only allowed for unworn merchandise in their original packaging, with hangers, polybags, and garment hang tags attached. Please allow 3-5 business days from receipt of the returned merchandise to be inspected and processed. Your sales representative will then inform you of the status of your exchange or store credit

For all damaged goods or shipment errors, we will take care of the costs for return shipping and for shipping the replacements.
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