All orders placed with New Yorker’s Apparel are shipped via FedEx (Ground, 3 Day Express, 2nd Day Air, Overnight), unless you specify a different carrier. If you have a freight forwarder or an account with a different carrier, please inform your sales representative and he/she will be more than happy to use your preferred shipping method.
We do not have flat-rate shipping; shipping costs will be based on the size and weight of your final order. The online shopping cart will not provide you with an estimate of your shipping costs.
|Order Finalized By||Shipping Method and Arrival Days|
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Shipments to Canada are usually shipped via FedEx (Standard to Canada, Worldwide Expedited) unless you specify a different prefered carrier. For shipments going to Puerto Rico, the US Virgin Islands, Guam and other US territories we usually ship via FedEx, unless you specify a different prefered carrier. Shipments to other countries are shipped through FedEx International. Your sales representative will provide you with options and suggest the most efficient shipping service for you. Please note that international shipments might be subject to delays with customs clearance. The customer or the receiving party will be responsible for customs, duties, and other related import fees which may occur. Since these fees vary from country to country, your sales representative cannot provide you with an estimate of said fees.
A company Return Authorization Form is required for all returns. To obtain one, contact your sales representatives or send an email to firstname.lastname@example.org.
All requests for returns must be made within 3 days upon receipt of the goods. Returns are only allowed for unworn merchandise in their original packaging, with hangers, polybags, and garment hang tags attached. Please allow 3-5 business days from receipt of the returned merchandise to be inspected and processed. Your sales representative will then inform you of the status of your exchange or store credit