SHIPPING POLICY

Orders placed by 1:00 PM Pacific Time, will be processed that same day. Orders placed on the weekend or on a non-working holiday will be processed the next business day.

All shipments are subject to item availability and credit card verification.

All orders placed with New Yorker’s Apparel are shipped via UPS (Ground, 3 Day Express, 2nd Day Air, Overnight), unless you specify a different carrier. If you have a freight forwarder, or an account with a different carrier, please inform your sales representative and she will be more than happy to use your preferred shipping method.

We do not have a flat-rate shipping, shipping costs will be based on the size and weight of your final order. The online shopping cart will not provide you with an estimate of your shipping costs. Your sales representative will be able to provide you with your shipping costs once the order is finalized.

Regular (Ground) Shipping

Regular or ground shipping will take about 4-5 business days to arrive to addresses within the continental US. Shipments to Alaska and Hawaii may take a day or two longer.

Expedited Shipping

Orders need to be finalized by 2:00 PM Pacific Time on a regular business day to qualify. Please refer to the chart below for arrival dates.

Order Finalized By	Shipping Method and Arrival Days
	3 Day	2 Day	Overnight
Monday	Thursday	Wednesday	Tuesday
Tuesday	Friday	Thursday	Wednesday
Wednesday	Monday*	Friday	Thursday
Thursday	Tuesday	Monday	Friday
Friday	Wednesday	Tuesday*	Monday*

*Saturday delivery available at additional costs

International Shipping

Shipments to Canada are usually shipped via UPS (Standard to Canada, Worldwide Expedited) unless you specify a different carrier.

For shipments going to Puerto Rico, the US Virgin Islands, Guam and other US territories we usually ship via US Postal Service Priority Mail, unless you specify a different carrier.

Shipments to other countries are shipped either through FedEx or the US Postal Service. Your sales representative will provide you with options and suggest the most efficient shipping service for you.

Please note that international shipments might be subject to delays with customs clearance. The customer or the receiving party will be responsible for customs, duties and other import fees. Since these fees vary from country to country, your sales representative cannot provide you with an estimate of said fees.

RETURN POLICY

A company Return Authorization Form is required for all returns. To obtain one, contact your sales representatives or send an email to sales@newyorkersapparel.com. You may also reach us at 213-744-1090.

Requests for returns must be made within 3 days upon receipt of the goods. Returns are only allowed for unworn merchandise in their original packaging, with hangers, polybags, garment tapes, and hang tags attached. 

For damaged goods or shipment errors, we will take care of the costs for return shipping and for shipping the replacements.

Returns Processing

An exchange, refund or store credit will be issued to authorized returns. Please allow 3-5 business days from receipt of the returned merchandise to process the refund or store credit. Your sales representative will inform you of the status of your exchange or refund.

 

PRIVACY POLICY

New Yorker’s Apparel, Inc. respects your privacy. All personal and business information submitted to our website will be used solely for order processing purposes only and will be kept confidential.

We will not sell or release any of your information to anyone, under any circumstance.